This Privacy Policy explains how Chimney Sweep Brothers (“we,” “us,” or “our”) collects, uses, and protects information when you visit chimneysweepbrothers.com or contact us about chimney sweeping, inspection, repair, or dryer vent cleaning in La Grange, Illinois and the surrounding communities. We keep this simple: we only collect what we need to answer your questions and schedule your service.
Effective date: July 15, 2026
Who We Are
Chimney Sweep Brothers is a chimney and venting service company based at 6 LaGrange Rd, La Grange, IL 60525. You can reach us by phone at (708) 432-5330 during our hours, seven days a week, 7:00 AM to 7:00 PM.
Information We Collect
We collect two kinds of information:
Information you give us
- Your name, phone number, and email address when you fill out a contact or booking request form.
- Your service address and a description of the work you need, so we can prepare an accurate quote.
- Your email address if you choose to subscribe to our newsletter.
Information collected automatically
Like most websites, ours records limited technical data when you visit, such as your IP address, browser type, the pages you view, and how you arrived at the site. We use cookies and website analytics to understand which pages are helpful so we can improve them. You can control cookies through your browser settings and through the cookie notice shown on our site.
How We Use Your Information
- To respond to your calls, form submissions, and booking requests.
- To schedule appointments and provide the chimney or dryer vent service you asked for.
- To send our newsletter, but only if you opted in — and you can unsubscribe at any time.
- To maintain, secure, and improve our website.
We do not use your information for automated decision-making, and we never sell it.
Cookies and Analytics
Cookies are small text files stored on your device. We use them to keep the site working properly and to measure anonymous, aggregate traffic through analytics tools. These tools may set their own cookies. You can decline non-essential cookies using our on-site cookie notice, or delete and block cookies in your browser at any time. Blocking cookies will not stop you from calling us or requesting service.
How We Share Information
We do not sell, rent, or trade your personal information. We share it only in these limited situations: with trusted service providers who help us operate the website or process form submissions on our behalf, and when required by law or to protect our rights and the safety of others. Any provider we use is expected to protect your information and use it only for the service they provide to us.
How Long We Keep Information
We keep service and contact records only as long as needed to serve you, meet warranty or tax obligations, and comply with the law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices and Rights
- You can ask us what personal information we hold about you and request a copy.
- You can ask us to correct or delete your information.
- You can unsubscribe from our newsletter using the link in any email.
- You can control cookies through your browser and our cookie notice.
To make any of these requests, call us at (708) 432-5330 or use our contact form and we will respond promptly.
Children’s Privacy
Our website and services are intended for adults arranging home services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
We use reasonable administrative and technical safeguards to protect your information. No website or transmission method is perfectly secure, so we cannot guarantee absolute security, but we work to keep your data safe.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date above and post the revised version on this page. Significant changes will be clearly noted.
Contact Us
Questions about this policy or your information? Contact Chimney Sweep Brothers, 6 LaGrange Rd, La Grange, IL 60525. Phone: (708) 432-5330.